Calls Features
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If you want to
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Then see
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Make
a call to another extension |
Making Internal Calls |
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Make an outside call (in the US and internationally) |
Making External Calls |
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Access your voicemail
mailbox |
Voicemail |
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Transfer a call to
another extension |
Call Transfer |
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Pick up
an incoming call to another
extension |
Call Pickup |
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Pick up a
call placed on hold on another extension |
Call Park |
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Block incoming
calls & have the system
play an announcement to callers |
Do Not Disturb |
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Turn your Caller
ID on or off |
Caller ID Management |
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Dial
your last missed call |
Dial
Last Missed Call |
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Place an intercom (paging) call to
one or more extensions |
Intercom/Paging |
Making External Calls
To make
calls within the US, dial 1 plus the 10‐digit telephone
number. Example: to call 908‐555‐1212, dial 1‐908‐555‐1212.
To make
international calls, dial 011, the
country code, the city
code and the local
number. Example: to call a
number in Aberdeen, UK
from the US, dial 011‐44‐1224‐1234.
Enabling/Disabling Voicemail
If you
wish to enable or disable voice mail
then you do not need to log in.
To enable
or disable
voice mail: dial *950.
You must
log
into the voice mail
system to listen to voicemail and manage your greetings.
Dial *95.
1. Enter
the password given to
you by your administrator, followed
by the # key.
2. Refer to the following table to use
the voice mail system
after youve logged in from
your phone:
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If you want to
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Then press
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Record Greetings |
0 to
select mailbox options 1
to record
unavailable greeting Record
your greeting at the tone & then press: 1
to accept
recording Press the * key when done & then
press the # key to exit. 2
to listen to the greeting & then either accept or: 3
to re‐record
your greeting 2
to record
busy greeting 1 to
accept recording Press the
* key when |
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If you want to
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Then press
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done & then
press the # key to exit. 2
to listen to the greeting & then either accept or: 3
to re‐record
your greeting 3
to record
your name 1
to accept recording Press the * key when done
& then press the # key to
exit. 2 to listen
to the recording & then either accept
or: 3 to re‐record
your name 4
to record
a temporary greeting (normally used as an away greeting played during absences). This greeting takes priority over
the unavailable greeting. 1
to accept
recording Press the * key when done & then
press the # key to exit. 2
to listen to the greeting & then either accept or: 3
to re‐record
your greeting |
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Remove your
temporary greeting |
0 to
select mailbox options. 4 to manage your temporary greeting. 2 to erase the temporary greeting Press the
* key and then the |
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If you want to
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Then press
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# key to exit. |
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Listen to a
new voice mail message |
1 to play new messages
and then: 3 to
select advanced options (as follows) 1 to send reply 3 to get envelope information 5 to repeat message 7 to erase message 9 to
save to one of the
following folders: 0 new folder 1
old folder 2
work folder 3 family
folder 4 friends folder # to cancel * for help # to exit |
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Listen to
previously saved
voice mail message
(when no new messages
exist) |
1 listen to old messages 3 advanced
options 1 to send
reply 3 listen to
envelope * to return
to the main menu 5 repeat
message 6 play next message (if
one exists) 4 play
previous message *for
help # to cancel 2 to change folders: 0 new messages 1 old messages |
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If you want to
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Then press
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2 work messages 3
family messages 4 friends
messages # to cancel 0 for mail box options See Record Greetings |
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Change your password |
0 to select mailbox options 5 to reset your password Enter your new
4‐5 digit password followed by the #
key. Re‐enter the password followed by the
# key Press * key and then the
# key
to exit. |
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Dial
*95 <extension> to
leave a message on a specific extensions without calling the extension.
Example: to leave a
message for J. Smith
on extension 2332, dial *952332.
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Dial
#3 <extension> to
transfer an active call to a specific
extensions voice mail box.
Example: A caller dials your extension by mistake but the person he/she wants is out on vacation.
They want to leave a message
for the owner of voice
mail box 2332 dial
#32332.
Call Transfer allows you to transfer an incoming call to another extension or external phone number with or without an announcement from you.
1.
Dial
#1.
2. Wait for
the transfer confirmation.
3. Dial the
4‐digit extension, wait for the
call to terminate on your phone
screen and hang up the phone.
1.
Dial
#1.
2. Wait for
the transfer confirmation.
3. Dial 1 plus
the 10‐digit
phone number (e.g., 1‐908‐555‐1212), wait
for the call to terminate on
your phone screen and hang up
the phone.
1.
Dial
*2.
2.
Wait
for the transfer confirmation.
3. Dial the
4‐digit extension.
4.
Announce the forwarded call and hang up.
1.
Dial
*2.
2.
Wait
for the transfer confirmation.
3.
Dial
1 plus the 10‐digit phone number (e.g., 1‐908‐555‐1212).
4.
Announce the forwarded call and hang up.
Call Pick
Up allows you to pick up
either the first call
ringing on someone elses
extension or a specific extension
when more than one extension is ringing.
Dial
*21 to pick up a call coming
in on someone elses extension.
Dial
*21 plus the extension to pick up a call coming in on a specific
extension. Example:
phones are ringing on
extensions 2082 and
2332. You want to pick up
the call on 2082 dial
*212082.
1. Dial #2 to park the call. Listen
carefully for the system to announce the position of the call in the parking lot you will need the position number if there are multiple calls set to park.
2. To pick up a parked call:
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Dial *221
to un‐park the first call found
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Dial *225 to un‐park a specific parked call if you do not know the position of the call that is parked. Wait for the system to announce the position
of the call you want to pick up and then dial *225 and the position
of the parked call.
Example: you want to pick up the called parked
at position # 3 dial
*2253.
This feature allows you to block all
incoming calls and play a customer announcement
to callers. Caution: if you
use this feature,
make sure you turn it off when you want to start
receiving calls.
To turn
Do Not Disturb on,
dial *78. Wait
for a confirmation message
and then hang up the phone.
To turn
the feature off so that
you can resume taking incoming
calls, dial *79.
Wait for a confirmation message
and then hang up.
You may
turn your caller ID on or off when you make calls. This
works for external calls
only.
To turn
the feature off, dial
*85 and wait for
the confirmation announcement. Your caller ID will be
disabled until you
turn the call back on. To
turn Caller ID back on, dial
*65.
To call your last missed call, dial *66.
Note: This feature has been certified
with many of our phones.
Contact LCB Solutions Corp Support to verify
that your phone works
with this feature.
Calling All Extensions Assigned to the Intercom
Dial the intercom
extension (example:
0001)
Calling a Specific Assigned to the Intercom
Dial the intercom
extension plus the extension
you wish to call followed by the * key (example: 00012233*).
Calling a Specific
Group of Extensions (User Group)
Assigned to the Intercom
Dial the intercom
extension plus the group ID followed by the * key (example: 000155*).
Press *52 to test the extensions connection with the server.